Help Center
Guides, walkthroughs, and answers — built by humans.
Getting started
Install, sync orders, and ship your first tracking page in 15 minutes.
Shopify integration
Auto-sync orders, branded portals, and embedded upsells.
Carriers & auto-detection
How we identify and normalize 900+ global carriers.
Notifications
Configure SMS, email, and WhatsApp templates.
Analytics & reporting
Understand on-time rate, carrier mix, and exceptions.
API & Webhooks
Build custom workflows with our REST API and event webhooks.